The most common question we get from our customers is “How do I shut off my water?” This usually comes in the form of a panicked phone call from the homeowner stating their water heater is leaking or bathroom is flooding, and they don’t know how to shut the water off. Below are some of the most common places where customers need to shut off water in an emergency situation.
All heaters will have shut valve installed with it. It is usually above the tank.
All toilets and faucets will have a shut off valve as well. Usually you can find it behind your toilet near the pipe coming out of the wall.
Under your bathroom sink, there will be a shut off valve for the hot and the cold water line.
To turn off water to your entire home, you may be able to do so at the meter box or some homes have a shut off valve installed in a separate box directly outside the structure. We recommend familiarizing yourself with this in advance, as some municipalities have lock on their meter boxes and not all shut offs are alike in the meter box.
Of course if you ever are having this issue and these shut offs do not work, please call your local plumber!