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Kimberly Smith
★★★★★
4 months ago
On January 29, 2026 my water heater busted. We shut off our water and I immediately starting searching for a plumber near me. I remembered driving past Royal Flush Plumbers Snellville location countless times so I decided to give them a … More call. My call was deemed an emergency and I was told they would send someone out the same day. I was told I would receive a call when the plumber was on the way. After an hour had passed and I had not heard back from them, I called again and was told again the plumber would call me when they were on their way. Two hours later, I still had not received a call, so I called again. While on hold with their after hours staff person, I received a call informing me the plumber was stuck at a job and would not be able to get to me until the next day, but I would be a priority first thing in the morning the following day. The next morning I was trying to be patient, but in my opinion they were taking too long to call me back, so you guessed it, I called them. I was told I was still a priority and they would call when the plumber gave them an ETA. I received the call I had been waiting on!!!
They sent Justin D and he was WORTH THE WAIT!!!!!! Justin is a consummate professional. He is patient and VERY KNOWLEDGEABLE in his craft. He took the time to explain the entire process to me in terms I could understand. During and after the install, he insured everything was working, answered every question I had, and made sure I understood how to properly care for the appliance and what to do in the event of a failure. His work is PRISTINE!!! To borrow his verbiage, it's CRISPY!!! Justin D WILL KEEP me coming back! Thank you Justin for the care and concern that shows through the work you perform. You are the G.O.A.T.!!!!!
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Jesse James Jr
★★★★★
4 months ago
We called a couple of plumbing companies that we saw had good reviews to get a quote on fixing our toilet because it was continuously running and caused our water bill to sky rocket! Royal Flush gave us the best quote so we tried them for … More the first time. Scheduling was easy and the plumber arrived on-time. The plumber was knowledgeable and helped us understand the issue with our toilet. They worked diligently to fix the toilet and did a great job with the repair. Our water bill is back to normal and our toilet works as it should. We would definitely call Royal Flush again if we need another plumbing service!
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WILLIE CLARK
★★★★★
3 weeks ago
Hello my plumbing guy name is DJ Johnson. He did an excellent job on explaining every detail that there copy will do. I will be using there services next week. He did a magnificent job to the detail of what his company will do and supplied … More a 1 year warranty on all parts!!!
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Genevieve Kenyon
★★★★★
3 months ago
I had an extensive emergency plumbing need. The last company I used had AI receptionists and were completely over-priced. Royal Flush has humans answering the phones (!!!). The women I spoke with on the phone were easy to reach, kind, and … More responsive. Chase and Matt came out and did an awesome job diagnosing and repairing a nasty break in my main drain. Pricing was fair. I will absolutely call them again, and happily recommend them to friends and neighbors.
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Ben Nguyen
★★★★★
4 months ago
I had two pipe leaks repaired by royal flush. There was an occasion where a tech incorrectly attached a ball valve joint. They were able to warranty the work and resolve this issue without charge. I really appreciated having Harold resolve … More the issue and make sure the job is done correctly
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Marsha Moore
★★★★★
8 months ago
Recently, I had my water pipe burst in the front yard. Hudson from Royal Flush came quickly. He worked with me to find a price I could afford and gave special attention to do a digging workaround so I would not loose a Japanese Maple with … More sentimental value. He was determined to get my water on and worked late in the evening. I told Hudson I will ask for him always and will be a loyal customer! He was just great.
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Sven Sands
★★★★★
7 months ago
Had the pleasure of meeting technician Randall today, and honest. He is %100 the very best and knowledgeable plumber I have ever met. Very professional, had our issue located and fixed in no time at a very reasonable price. Thanks again … More royal flush.! Randall is most definitely an asset to your company.! I hope you guys pay him very well.
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Julio Morales
★★★★★
5 months ago
Came home from our Thanksgiving vacation to a garage full of water. Made a phone call and within an hour DJ made it home and started to work. All the work was done professionally and on time. Now I need to call to ensure the water pressure … More is correct. It seems to be a little strong after DJ replaced the pressure valve. I'll highly recommend this company to anyone. 😀
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Jonathan Rockwell
★★★★★
6 months ago
I had a severe grease blockage in my main drain going from house to county sewer line. I called my local plumber and he recommended Royal Flush. A young man named Hunter Carr came out and tried to rotor root it but couldn't get past … More 30 ft. He said he had to bring an excavator and dig it up. He got back here about 2:30 pm with the machine and a helper named Chris. They worked until 10:30 that night in cold weather, had to replace about 20 feet of sewer line ( there was a 4-5 ft. piece that was completely blocked by grease and flushable wipes - they do not decompose ). Excellent job at what I considered a fair price considering the equipment and time. I bought them Publix subs about 7:00 pm and chips to feed them, Excellent job by hard working young men who never complained and worked in the dark and the cold. Thanks Hunter and Chris!
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Dominique Thornton
★★★★★
6 months ago
Herold was a very professional technician. Arrived as promised and completed the task very efficiently. It was a simple fix, and he also took the time to give me some Insight on how to expand the longevity of my product.I highly recommend … More him for any of your future plumbing needs..
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Robyn Schulz
★★★★★
8 months ago
Harold was a true blessing and so wonderful and knowledgeable. Got my gas leaked fixed in no time. Ya'll are so very lucky to have him with your company. A Perfect 10! I will definitely be using ya'll for future repairs as they … More come up.
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Carlos Hooper
★★★★★
8 months ago
I used Royal flush for toilet issues and was very satisfied with service. Sir Kenneth Morgan was an outstanding service technician. Very, very knowledgeable and totally professional. He exemplifies the meaning of great customer service. … More If you use Royal Flush, request Sir Kenneth you will thank me later.
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LaWanna Bradford
★★★★★
8 months ago
The overall experience with Royal Flush from beginning to end was amazing. Garren was the agent who came out and he explained everything, found the issue with my ceiling leak, opened things up and repaired it all within less than hours. … More Plus, he cleaned up and retuned the house the way he found it. I will definitely use Royal Flush again should I have a need. Plus, they will be my number one reference to anyone experiencing plumbing issues. Thanks, Garren and Royal Flush!
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Jeff Sands
★★★★★
7 months ago
Had the pleasure of meeting technician Randall today, and honest. He is %100 the very best and knowledgeable plumber I have ever met. Very professional, had our issue located and fixed in no time at a very reasonable price. Thanks again … More royal flush.! Randall is most definitely an asset to your company.! I hope you guys pay him very well.
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Shantrelle Pascascio
★★★★★
7 months ago
Kris was awesome, very informative and he didn’t leave anything unturned. My family and I feel comfortable knowing that he assisted us in our time of need! 10/10 I’ll definitely recommend!
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J J
★★★★★
7 months ago
Jake assessed our plumbing needs and determined the best way to help us. He was the most honest home repairman we've had in a long time. We will call Royal Flush in the future.